Account Login, Track Order Status, Return & Exchange Policy Login, Track Order Status and Return & Exchange Policy

Old Navy has become a destination for latest style and fashion clothes of premium quality. Here we will discuss on account login, track order status. We also check Old Navy return & exchange policy without tags, without receipt or after 90 days. The clothes are available in prettiest color and pattern. You get all season hot and cool styles clothing for baby, toddler, kid, girls, boys, women, men and maternity. Login, Track Order Status and Return & Exchange is the online store from Old Navy. There is a huge collection of items to explore and choose from. You have different categories to look for the items. Old Navy offers several discounts, deals, flash sales, promotional offers and you will get apparels at much reasonable price. Under the clearance section, you can find clothes at unbelievable price.

Sign up Old Navy Account

To create an account online is very beneficial. You can view your order history, check status of the recent order, make fast check out, get offers & rewards and much more. To have your online account, you need to sign up for it once. Once you have signed up, you can sign in and access it anytime with your login credentials. Following given are the steps on how to sign up for an account:

  1. Go to
  2. Click on the link ‘Sign in Your account’ displayed on top right of the home page.
  3. Click on the option ‘New Customer’ from the popup menu.
  4. Enter your email address in the space provided in the right Create an Account window. Then click on ‘Register’ button.
  5. Create your password and confirm it. Provide other information as required. Then click on the ‘SAVE’ button. Your account will be created immediately.

Purchase Online at

It is much easy and convenient to shop online at Old Navy. You have easy to use interface and well defined categories and subcategories to navigate through. You also get to see item description, images and color options available. There is a size chart and size guide available with all the items. You can go through new arrivals option too. You can get reward points on every purchase. The points earned can be accumulated and can be redeemed for future purchase at Old Navy. Following given are the guidelines on how to purchase online:

  • Go to
  • Browse through categories to look for an item you are interested in buying. Click on the item. Select size, color and quantity. Click on ‘Add to Bag’. If you want to buy other items, click on ‘Keep Shopping’, otherwise click on ‘Check out’.
  • Review your order and click on ‘Check out’.
  • Enter your shipping address and delivery options. Shipping charges will be added according to the deliver option chosen. Click on ‘Continue’
  • Make payment.

You will receive an email for order confirmation as well as notified through email when your order is shipped; you will be provided order id.

Old Navy Track My Order Status

You can track Old Navy order online. It is simple. Follow the steps given below:

Click on the link ‘Sign in’. Select ‘Order and Returns’ from popup menu. There are two ways to track your order. You can sign in to your account and view your order history. Or you can enter your order number and email address in the boxes provided ion the right and click on the button ‘Lookup Order’.

Old Navy Return & Exchange

If size of the cloth or style doesn’t fit you and you want to return or exchange it, you can return it or get it exchanged within 45 days of receiving it. For return, you will receive a quick refund in the form original payment. Returns and exchanges are free if you use return shipping label you have got with the shipping. The item to be returned must be in perfect condition with original tag and in original package. You can go to nearby store to return or send it through mail.

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